“VladaHelp” processing system for resorts of citizens is a unified web environment for setting up quality work and close cooperation between the authorities and citizens. The system is designed to optimize the procedure for filing resorts, complaints and proposals or citizens and monitor their processing, as well as to simplify review and processing of sorts by authorities and significantly improve the their performance.

Advantages of the system:

• All users of the system have the ability to instantly access up-to-date information using a PC, laptop or tablet;
• All resorts are centrally stored in a single web environment. The database covers all types of information and documents required for work (resorts, proposal, complaint, residents cards etc.);
• VladaHelp uses the capabilities of modern technologies. The system allows you to mark the location of the problem instantly on an interactive map, which significantly boosts processing of the resort and problem solving .
• The system has an intuitive interface. Ergonomic design greatly simplifies its operation;
• All personal information of the applicant is confidential: it is stored and processed in compliance with the requirements of the Law of Ukraine “On Protection of Personal Data”.